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Monitoring the Health Care Safety Net

Slide Presentation by Joel Cantor

On September 24, 2003, Joel Cantor made a presentation in the Web-Assisted Audioconference entitled Monitoring the Health Care Safety Net: Doing Your Own Survey.

This is the text version of Mr. Cantor's slide presentation. Select to access the PowerPoint® slides (137 KB).

Doing Your Own Survey

Joel Cantor
Professor and Director
Rutgers Center for State Health Policy
September 24, 2003

Slide 1

Should you conduct a local survey?

  • Existing sources do not meet local needs
  • Check federal, state, and local sources
  • Surveys can be extrapolated to local areas
  • Useful for engaging stakeholders
  • Locale-specific questions
  • Population can provide needed information
  • Sufficient resources (time & $) are available

Slide 2

Set Clear Objectives: Some Examples

  • Measure access to primary care.
  • Assess satisfaction.
  • Assess cultural and linguistic competency.
  • Determine timeliness of referrals for specialty care.
  • Assess adequacy of the supply of basic health services for the uninsured.

Slide 3

The Questionnaire

  • Refer to your survey objectives early & often
  • Use previously tested questions
  • Writing good questions is hard
  • Can provide benchmarks
  • Some good sources...
  • Medical Expenditure Panel Survey (MEPS)
  • Behavioral Risk Factor Surveillance Survey
  • Coordinated State Coverage Survey (SHADAC)

Slide 4

Safety Net Survey Topics: Some Examples

  • Coverage
  • Health status
  • Access barriers
  • Utilization
  • Usual source of care
  • Attitudes
  • Jobs & employer characteristics
  • Socio-economic status and education
  • Demographics & language

Slide 5

Other Important Considerations

  • Sampling strategy and size
  • Confidentiality
  • Follow-up strategies
  • Interview mode (phone, in-person, mail)
  • Interviewer selection and training
  • Data management, editing, analysis
  • Reporting findings

Slide 6

Potential Pitfalls

  • Not working closely with the community
  • Running out of money, time, or steam
  • Not enough development time
  • Data quality & sampling problems
  • Lack of focus on how the data will be used
  • Not enough emphasis on analysis and reporting

Current as of February 2004

Internet Citation:

Monitoring the Health Care Safety Net: Doing Your Own Survey. Text Version of a Slide Presentation at a Web-assisted Audioconference. Agency for Healthcare Research and Quality, Rockville, MD.

Return to Audioconference

The information on this page is archived and provided for reference purposes only.

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