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  1. The Impact of Workforce Shortages on Cost, Quality and Access: How Should We Respond?
  2. Current Problem
  3. Long-Term Outlook
  4. Meta-Level Factors Influencing Supply and Quality of Workers
  5. Workplace Level Framework
  6. Workplace Level Framework (continued)
  7. What States are Doing to Address Recruitment and Retention
  8. Improving Wage/Benefits
  9. State LTC Workforce Initiatives
  10. State LTC Workforce Initiatives (continued)
  11. How do Wage Pass Throughs Work?
  12. Major Career Ladder Initiatives
  13. Major Career Ladder Initiatives (continued)
  14. Broadening the Pool of Potential Workers
  15. Training
  16. Pilots
  17. Massachusetts Case Study
  18. California Case Study
  19. North Carolina Case Study
  20. Conclusion

The Impact of Workforce Shortages on Cost, Quality and Access: How Should We Respond?, a presentation by Robyn I. Stone, Dr.P.H., Executive Director, Institute for the Future of Aging Services, given at the AHRQ-NGA meeting, State Long-Term Care Systems: Reducing Cost, Quality and Access, held in Indianapolis, IN, May 6-8, 2002.



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