Your browser doesn't support JavaScript. Please upgrade to a modern browser or enable JavaScript in your existing browser.
Skip Navigation U.S. Department of Health and Human Services
Agency for Healthcare Research Quality
Archive print banner

This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: Let us know the nature of the problem, the Web address of what you want, and your contact information.

Please go to for current information.

Providing Care to Diverse Populations

Making Change Happen

Leadership Opportunities for States in Promoting Cultural Competency in Health Care Delivery


King Davis, Ph.D., Professor, Department of Social Work, Howard University, Washington, DC.

This session examined ways in which State officials can provide leadership in promoting culturally competent health care to diverse populations within their own States. Dr. King Davis, the William and Camille Cosby Professor at the Howard University Department of Social Work, presented this final session.

Dr. Davis designed this summary session to be a prelude to the future steps that can be taken with the information that was presented throughout the workshop. He moved that the issues with which the participants were contending within the workshop were far more substantive than just cultural competence, suggesting that these issues actually encompassed many difficult factors, including:

  • The belief in the status quo and fear of change.
  • The difficulty in the political process.
  • Pervasive, intrinsic, and unresolved issues about race, class, and gender.
  • Health dollars and available resources.
  • Values, trust, and risk.

Dr. Davis introduced three overarching themes and challenged participants to use these themes as tools for promoting cultural-competence programs within State governments.

  • Intersections: The place where new opportunities become available and new ideas can be encountered.
  • Market place: In order to be successful in selling new ideas you have to know the marketplace and craft services and products to meet the needs of the marketplace.
  • Leadership: The ability to create a vision for the future and have an impact on change.

Current as of June 1999

Previous Section Previous Section         Contents                        

Internet Citation:

Providing Care to Diverse Populations: State Strategies for Promoting Cultural Competency in Health Systems. Workshop Summary, June 9-11, 1999. User Liaison Program, Agency for Health Care Policy and Research, Rockville, MD.

The information on this page is archived and provided for reference purposes only.

AHRQ Advancing Excellence in Health Care