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Adapting Community Call Centers for Crisis Support

Public Health Emergency Preparedness

This resource was part of AHRQ's Public Health Emergency Preparedness program, which was discontinued on June 30, 2011, in a realignment of Federal efforts.

This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: Let us know the nature of the problem, the Web address of what you want, and your contact information.

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West Nile Virus (Text Description)

This horizontally arranged chart is titled "West Nile Virus." A box at the top of the chart contains five lines, which read as follows:

Line 1, "Message 5011: For information about WNV in humans, press 1."
Line 2, "Message 5012: For information about insect repellents and mosquito control, press 2."
Line 3, "Message 5013: For information about WNV in birds, press 3."
Line 4, "Message 5014: For information about WNV in other animals, including pets, press 4."
Line 5, "Message 5015: You may speak to a Health Information Provider at any time by pressing 0."

Under the box, the numbers 1, 2, 3, 4, and 0 are arrayed across the page, as follows:

1, West Nile Virus in Humans, an arrow points down to a circle that reads "Go to West Nile Humans (page 4)."
2, Insect Repellents and Mosquito Control, an arrow points down to a circle that reads "Go to Insect Repellents (page 9)."
3, West Nile Virus in Birds, an arrow points down to a circle that reads "Go to West Nile Birds (page 22)."
4, West Nile in Animals, an arrow points down to a circle that reads "Go to West Nile Animals (page 27)."
0, IP Transfer, an arrow points down to a box that reads ""Please hold while we direct your call to a Health Information Provider." An arrow points down from the box, which reads "Blind Transfer to VDN <XXXX>."

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The information on this page is archived and provided for reference purposes only.


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