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Adapting Community Call Centers for Crisis Support

Public Health Emergency Preparedness

This resource was part of AHRQ's Public Health Emergency Preparedness program, which was discontinued on June 30, 2011, in a realignment of Federal efforts.

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Appendix 3. (continued)

Appendix 3-A. Sample FAQ from West Nile Virus Library

Personal Protection (PPFAQ1): How can I protect myself from West Nile virus?

  • The best way to protect you and your family is to limit mosquito exposure.
  • Limit outside activity around dawn and dusk when mosquitoes feed.
  • Wear protective clothing such as lightweight long pants and long sleeve shirts when outside.
  • Apply insect repellant to exposed skin when outside. Repellents with DEET are effective but should be applied sparingly.
  • Make sure that doors and windows have tight-fitting screens. Repair or replace screens that have tears or holes in them.
  • Drain and prevent formation of all standing water. Stock permanent ponds or fountains with fish that eat mosquito larvae.
  • Change water in birdbaths or wading pools and empty flowerpot saucers of standing water at least once a week.
  • Remove items that could collect water such as old tires, buckets, empty cans, and food and beverage containers.

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