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Slide 23. Performance

A national technical assistance conference call conducted on March 31, 2010, provides users with an overview of the development of the survey. In addition, two professionals share their success and challenges in survey administration from both a regional perspective and an individual nursing home, and discuss how to maximize survey response and use survey results to develop action plans to target safety culture improvement initiatives. This is one of the sets of speaker slides from the call.

Text Description is below the image.

Image: The TeamSTEPPS framework. It is a triangle shape with performance at the top, with knowledge in the bottom left corner, and attitude in the bottom right corner. These three components have arrows pointing toward and from a circle in the center of the triangle. The circle has a border called patient care team and then the center of the circle reads skills and has four components: leadership, communication, mutual support, and situation monitoring.

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Page last reviewed October 2010
Internet Citation: Slide 23. Performance. October 2010. Agency for Healthcare Research and Quality, Rockville, MD.


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