Skip Navigation Archive: U.S. Department of Health and Human Services U.S. Department of Health and Human Services
Archive: Agency for Healthcare Research Quality
Archival print banner

This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: Let us know the nature of the problem, the Web address of what you want, and your contact information.

Please go to for current information.

Appendix B. Sample Sustainability Planning Project Goals and Roles Statement

Community quality collaboratives are community-based organizations of multiple stakeholders, including health care providers, purchasers (employers, employer coalitions, Medicaid and others), health plans, and consumer advocacy organizations, that are working together to transform health care at the local level. The Agency for Healthcare Research and Quality offers these organizations many tools to assist in their efforts.


The Quality Corporation needs to determine the validity of our goals and objectives in light of our changing roles (as a result of our grants and the changing Oregon health care environment) and ensure that our value proposition addresses the State's need for quality improvement efforts. Specifically, we will:

Quality Corporation Objectives

  1. Confirm our vision and core strategies
  2. Conduct an environmental scan
  3. Confirm the prioritization of work
  4. Build a sustainability plan document, including funding strategies

Community Quality Collaborative Sustainability Framework

The Sustainability Program for Community Quality Collaboratives includes three case studies and an overview that highlight seven leading practices that drive sustainability in successful organizations. The leading practices enable the organizations to deliver on the core vision, while creating and maintaining opportunities for funding.


  1. Responding to Compelling Market Circumstances
  2. Maintaining Balance Among Stakeholders
  3. Providing Effective Leadership
  4. Employing Rigorous Prioritization
  5. Delivering Tangible Value
  6. Communicating Proactive
  7. Establishing a Transparent Management Style


Quality Corporation Project Scope

The Quality Corporation already has completed substantial work around strategic planning, including identifying opportunities and developing and executing strategies in a number of the seven leading practice areas. Therefore, this pilot project is designed to build on those prior efforts by focusing on the following three practices: response to market circumstances (#1); rigorous prioritization (#4); and delivering tangible value (#5).

This will be accomplished through the following activities:

  1. Confirm Quality Corporation Vision — We will conduct working sessions to vet and approve the document Nancy Clarke has drafted. The initial work will be scheduled in June and early July with the steering committee. The results will then be presented to the Board for finalization at the July board meeting.
  2. Conduct Environmental Scan — The Quality Corporation — with assistance from the Robert Wood Johnson Foundation Aligning Forces for Quality evaluation team as well as an independent consulting firm — has completed various in-depth surveys and interviews on related topics. This work will be referenced in this project and supplemented with two additional views:
    1. Program Gap Analysis — This will be accomplished by surveying staff and stakeholders, as well as by researching market sources, to identify other organizations that are tackling the same issues that Quality Corporation is targeting (as defined and confirmed in the Vision statement). The goal is to provide an updated view of the regional market, and specifically to identify other initiatives that may either compete with or be complementary to Quality Corporation efforts.
    2. Stakeholder Priorities — This will be accomplished by asking stakeholders to independently select and rank top-priority programs based on the value to the organizations that they represent.
  3. Prioritize Programs— Using the inputs from the Program Gap Analysis and Stakeholder Priority survey, as well as prior work, we will engage the board to set priorities and to confirm a model for managing priorities in the future. This work will begin with the steering committee, which will prepare recommendations for full board review and approval.
  4. Prepare Sustainability Plan — All the preceding work will be captured in a sustainability plan document and implementation workplan as final deliverables for the Oregon Health Care Quality Corporation.


Oregon Health Care Quality Corporation
Sustainability Pilot Project — Proposed Timeline
Updated: June 16, 2008

Task 1219262916233071421284111825181522296132027 
Project Launch
Kick-off with CVE StaffXX                        
Complete Prework Checklist XX                       
Confirm Scope, Deliverables, Timeline   XX                     
Establish Steering Committee     X                     
Phase I: Level-Setting & Analysis
Harmonize Vision with Steering Committee      XXXX                 
Validate Vision at July Board Meeting          X                
Conduct Program Gap Analysis        XXXXXX             
Create Stakeholder Prioritization Survey           XXX             
Conduct Prioritization Survey             XXX           
Compile Survey & Scan Results               XXXX        
Prepare Prioritization Recommendations (with Steering Committee)                 XX        
Phase II: Definition
Present Analysis Results to Board                   X       
Facilitate Prioritization Session                   X       
Draft Sustainability Plan document                   XXXX    
Phase III: Execution
Build Implementation Workplan                     XXX   
Draft Dashboard                       XX  
Confirm Plan, Workplan, Dashboard
with Steering Group
Execute Plan                         Gray
Monitor Results                         Gray

Nancy Vacation (week of June 30)
Karen Vacation (Week of July 7)

*** CVE Webinar (November)

Return to Contents
Proceed to Next Section


Page last reviewed January 2009
Internet Citation: B. Sample Sustainability Planning Project Goals and Roles Statement: Appendix B: Sample Sustainability Planning Project Goals and Roles Sta. January 2009. Agency for Healthcare Research and Quality, Rockville, MD.


The information on this page is archived and provided for reference purposes only.


AHRQ Advancing Excellence in Health Care