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Appendix I. Annotated Bibliography

Community quality collaboratives are community-based organizations of multiple stakeholders, including health care providers, purchasers (employers, employer coalitions, Medicaid and others), health plans, and consumer advocacy organizations, that are working together to transform health care at the local level. The Agency for Healthcare Research and Quality offers these organizations many tools to assist in their efforts.

Execution: The Discipline of Getting Things Done

This is a classic business text that is targeted to for-profit businesses, but provides useful insights for nonprofits as well. In particular, the focus on leadership and how to get things done is critical to the sustainability of Community Quality Collaboratives.

Larry Bossidy and Ram Charan, Execution: The Discipline of Getting Things Done, Crown Business, 2002.

Forces for Good: The Six Practices of High-Impact Nonprofits

This book summarizes six high-impact practices of leading nonprofit organizations. While it is not specific to health care or multi-stakeholder collaboratives, it provides valuable insights into how successful nonprofits built their success and sustainability. The text is organized around case studies, with practical tips and tools. The Appendices include information about nonprofit missions and sources of funding.

Leslie R. Crutchfield and Heather McLeod Grant, Forces for Good, Jossey-Bass, 2008.

High-Performance Nonprofit Organizations: Managing Upstream for Greater Impact

This book begins by recognizing the challenge of sustainability, then applies sound business management practices to improve the focus and performance of nonprofit enterprises. In particular, it highlights techniques for increasing organizational effectiveness, benchmarking, and product development.

Christine W. Letts, William P. Ryan and Allen Grossman, High-Performance Nonprofit Organizations: Managing Upstream for Greater Impact, John Wiley & Sons, Inc., 1999.

The Pittsburgh Way to Efficient Healthcare

This book chronicles numerous demonstrations of the Pittsburgh Community Quality Collaborative's process improvement method in different settings. It provides practical insight into how to build a successful quality improvement program that contributes to the organization's sustainability.

Naida Grunden, The Pittsburgh Way to Efficient Healthcare, Healthcare Performance Press, 2008.

Strategic Planning for Nonprofit Organizations

This well-organized resource book provides clear guidance on how to conduct a strategic planning process along with practical examples of approaches and tools. The book comes with a CD-ROM with templates in electronic format, as well as viewing applications for those who may not have compatible software. The book and CD are modular, allowing users to either follow the entire process or to select the sections or components that are most relevant.

Michael Alison and Jude Kaye, Strategic Planning for Nonprofit Organizations, John Wiley & Sons, Inc., 2005.

Fieldstone Alliance

This Web site provides a variety of documents and tools. A variety of useful materials are available without charge while other published materials may be purchased at a reasonable price.

Free resources, including white papers and practical tools, cover the following topic areas that may be of particular interest to Community Quality Collaboratives building sustainability plans:

  • Boards
  • Capacity Building
  • Collaboration
  • Finance & Social Enterprise
  • Management & Leadership
  • Marketing

Regional Coalition Collaboration Guide 

This paper summarizes lessons learned from six Better Quality Information (BQI) pilot sites. It includes profiles of several Community Quality Collaboratives along with other organizations. The information flows through a single narrative organized around key issues of interest to community leaders who are forming a coalition for value-driven health care.

Key topics related to sustainability planning include:

  • Leadership
  • Funding and Sustainability
  • Governance
  • Marketing
  • Measuring Success

Regional Coalition Collaboration Guide. Prepared by the Delmarva Foundation. AHRQ Publication No. 08-MP089. Rockville, MD: Agency for Healthcare Research and Quality. April 2008.

Stanford Study on the Evolution of Nonprofits

This report provides an in-depth profile of missions, organizational structures, management practices, and trends in the general nonprofit sector in California. While it covers a specific region, it also offers a multitude of facts and insights that may stimulate new ideas for Community Quality Collaboratives in other regions. The 69-page report may be downloaded from the Web site.

University of Kansas Community Toolbox

This Web site, which is well organized and easy to navigate, provides a variety of information and tools for building healthy communities. The information is organized into 46 chapters, making it easy to find help on specific topics.

The following sections may be particularly useful in planning for sustainability:

  • Part D. Developing a Strategic Plan, Organizational Structure, and Training System (Chapters 8 - 12)
  • Part E. Leadership, Management, and Group Facilitation (Chapters 13 - 16)
  • Part J. Evaluating Community Programs and Initiatives (Chapters 36 - 39)
  • Part L. Generating, Managing and Sustaining Financial Resources (Chapters 42 - 44)
  • Part M. Social Marketing and Institutionalization of the Initiative (Chapters 45 - 46)

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Page last reviewed January 2009
Internet Citation: I. Annotated Bibliography: Appendix I: Annotated Bibliography. January 2009. Agency for Healthcare Research and Quality, Rockville, MD.


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