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Table 2. Individual and Team-level Training Strategies
Medical Teamwork and Patient Safety: The Evidence-based Relation
Uses behavioral modeling techniques to demonstrate both assertive and nonassertive behaviors; provides trainees with practice and feedback opportunities.
Smith-Jentsch, et al, 1996
Develops those skills that regulate cognitive thinking abilities, such as inductive and deductive reasoning.
Stress Exposure Training (SET)
Provides coping strategies to help trainees better respond to various stressors.
Individual and team
Driskell, Johnston, 1998
Reproduces in a classroom environment the same conditions, equipment, and performance demands that trainees will experience on the job.
Individual and team
Salas, Dickinson, Converse, et al, 1992
Provides interventions that (a) convey information; (b) demonstrate teamwork behaviors and skills; (c) encourage practice, and; (d) include feedback to help trainees achieve the necessary proficiencies, at the individual and team levels.
(a) Salas, Cannon-Bowers, 2000; (b-d) Salas, et al, 1997
Trading roles and tasks among team members, so that each may develop a better appreciation and facility for coworkers' responsibilities and overall team goals.
Salas, et al, 1997; Volpe, Cannon-Bowers, Salas, et al, 2001
Team coordination training/Crew Resource Management
Training to improve task management skills and communication (both explicit and implicit), to encourage backup behaviors, and to provide practice opportunities for members of a particular workplace community.
Internet Citation: Table 2. Individual and Team-level Training Strategies: Medical Teamwork and Patient Safety: The Evidence-based Relation.
July 2005. Agency for Healthcare Research and Quality, Rockville, MD. http://archive.ahrq.gov/research/findings/final-reports/medteam/table2.html
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