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Evaluation of the Use of AHRQ and Other Quality Indicators

Final Contract Report

To improve its services continuously, the Department of Health and Human Services (HHS) evaluates its programs to examine the performance of those programs in achieving their objectives. An important part of the HHS evaluation function is communicating the findings and recommendations of the evaluation studies.

This report evaluates a program of the Agency for Healthcare Research and Quality (AHRQ). It was prepared by RAND Health under Contract No. WR-426-HS.

By Peter S. Hussey, Soeren Mattke, Lindsey Morse, and M. Susan Ridgely 


   The Market and Uses for AHRQ QIs
   Key Findings
   Lessons Learned for Future Activities
   List of Symbols
Chapter 1. Introduction
   1.1. Background
   1.2. Description of the AHRQ Quality Indicators (AHRQ QIs)
   1.3. Objectives
   1.4. Organization of the Report
Chapter 2. Methods
   2.1. Environmental Scan
   2.2. Interviews
   2.3. Case Studies
Chapter 3. The Market for Quality Indicators
   3.1. Developers
   3.2. Vendors
   3.3. AHRQ's Position in the Market for Quality Indicators
Chapter 4. Evaluation of the AHRQ QI Program
   4.1. Importance
   4.2. Scientific Soundness
   4.3. Usability
   4.4. Feasibility
Chapter 5. Findings from the Case Studies
   5.1. Boston
   5.2. Dallas-Fort Worth
Chapter 6. "Lessons Learned" for Future Activities
   6.1. Voices Of The Customer: Priorities for Future Development of the QIs
   6.2. User Perspectives: The Future Role of AHRQ Compared to Other Players
   6.3. User Views: Willingness To Pay for the AHRQ QIs
Chapter 7. Discussion
   7.1. Limitations
   7.2. What is AHRQ'S Current Market Position?
   7.3. Where are the Growth Opportunities for the AHRQ QI Program?
   7.4. How Could Growth Be Financed?


Prepared for:

Agency for Healthcare Research and Quality
U.S. Department of Health and Human Services
5600 Fishers Lane
Rockville, MD 20857

AHRQ Contract No. WR-426-HS.
AHRQ Publication No. 08-M012-EF

Prepared by: RAND Health


Peter S. Hussey
Soeren Mattke
Lindsey Morse
M. Susan Ridgely

This product is part of the RAND Health working paper series.

RAND working papers are intended to share researchers' latest findings and to solicit informal peer review. They have been approved for circulation by RAND Health but have not been formally edited or peer reviewed. Unless otherwise indicated, working papers can be quoted and cited without permission of the author, provided the source is clearly referred to as a working paper. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.

RAND® is a registered trademark.

Page last reviewed October 2014
Page originally created September 2012
Internet Citation: Evaluation of the Use of AHRQ and Other Quality Indicators. Content last reviewed October 2014. Agency for Healthcare Research and Quality, Rockville, MD.

The information on this page is archived and provided for reference purposes only.


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