Skip Navigation Archive: U.S. Department of Health and Human Services U.S. Department of Health and Human Services
Archive: Agency for Healthcare Research Quality
Archival print banner

This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: Let us know the nature of the problem, the Web address of what you want, and your contact information.

Please go to for current information.

Table 14_1_1-3c

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_1.3c
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers always listened carefully, explained things clearly, respected what they had to say, and spent enough time with them,a by family income,b United States, 2006
  TotalNegative/poorNear poor/lowMiddleHigh
Population groupPercentSEPercentSEPercentSEPercentSEPercentSE
Total 57.60.556.
65 and over62.
RaceWhite, single race57.30.555.41.654.71.455.
Black, single race63.
Asian, single race49.62.5DSUDSUDSUDSU48.84.547.33.6
EthnicityNon-Hispanic, all races57.90.557.41.456.21.356.
Non-Hispanic, White57.70.655.81.955.41.556.
Non-Hispanic, Black63.
Hispanic, all races54.21.353.02.452.
EducationcLess than high school58.
High school graduate58.70.854.
At least some college56.70.656.92.455.01.955.
Employment status, ages 18–64Employed56.60.655.
Not employed55.
Health insurance, ages 18–64Any private57.60.661.82.653.61.755.
Public only51.71.454.41.950.22.445.63.5DSUDSU
Health insurance, age 65 and overMedicare only62.91.962.54.757.73.462.73.369.33.6
Medicare and private62.11.360.44.762.72.964.
Medicare and other public62.62.765.13.672.03.8DSUDSUDSUDSU
Residence locationdMetropolitan57.60.556.21.455.91.455.
  Large central metro57.20.955.82.355.82.353.61.760.21.4
  Large fringe metro57.70.956.
  Medium metro56.90.957.42.755.42.452.
  Small metro60.41.653.
Language spoken most often at homeEnglish58.00.557.51.356.21.356.
Perceived health statusExcellent/very good/good59.00.558.71.557.31.457.
Activity limitationsdBasic activities53.
Complex activities51.81.349.62.353.
Neither basic nor complex activities58.50.558.51.556.51.456.

a For the percentage estimates, the weights are adjusted for nonresponse based on how many of the four questions had a response.

b Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

c Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

d For more information, see the MEPS entry in Appendix A, Data Sources.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.


Current as of March 2010
Internet Citation: Table 14_1_1-3c: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD.


The information on this page is archived and provided for reference purposes only.


AHRQ Advancing Excellence in Health Care