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Table 14_1_1-5c

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_1.5c
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never listened carefully, explained things clearly, respected what they had to say, and spent enough time with them,a by family income,b United States, 2006
  TotalNegative/poorNear poor/lowMiddleHigh
Population groupPercentSEPercentSEPercentSEPercentSEPercentSE
Total 9.80.313.40.812.70.711.
65 and over7.
RaceWhite, single race9.50.313.
Black, single race10.30.513.21.312.91.410.
Asian, single race13.11.6DSUDSUDSUDSU20.
EthnicityNon-Hispanic, all races9.60.313.60.912.30.811.
Non-Hispanic, White9.10.313.61.311.
Non-Hispanic, Black10.30.513.01.312.91.410.
Hispanic, all races12.20.712.81.514.91.413.
EducationcLess than high school12.40.712.
High school graduate10.60.514.71.412.
At least some college8.60.413.11.611.
Employment status, ages 18–64Employed9.90.313.91.414.
Not employed12.30.714.
Health insurance, ages 18–64Any private8.
Public only17.
Health insurance, age 65 and overMedicare only7.
Medicare and private6.
Medicare and other public12.51.711.42.311.72.7DSUDSUDSUDSU
Residence locationdMetropolitan9.80.313.70.913.00.811.
  Large central metro10.80.512.51.313.81.313.
  Large fringe metro9.30.614.82.413.
  Medium metro9.70.614.31.912.41.311.
  Small metro8.70.714.92.711.
Language spoken most often at homeEnglish9.50.313.70.912.50.811.
Perceived health statusExcellent/very good/good8.70.311.40.911.40.710.
Activity limitationsdBasic activities12.60.715.21.614.21.312.
Complex activities15.
Neither basic nor complex activities9.10.311.80.911.90.711.

a For the percentage estimates, the weights are adjusted for nonresponse based on how many of the four questions had a response.

b Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

c Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

d For more information, see the MEPS entry in Appendix A, Data Sources.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.


Current as of March 2010
Internet Citation: Table 14_1_1-5c: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD.


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