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Table 16_4_6-1d

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 16_4_6.1d
People with difficulty contacting their usual source of care over the telephone, by education,a United States, 2006
  TotalLess than high schoolHigh school graduateAt least some college
Population groupPercentSEPercentSEPercentSEPercentSE
Total 17.50.519.
65 and over17.
RaceWhite, single race17.30.620.
Black, single race17.
Asian, single race18.92.4DSUDSU16.04.619.23.0
Multiple races20.93.3DSUDSUDSUDSUDSUDSU
EthnicityNon-Hispanic, all races17.20.519.
Non-Hispanic, White16.90.619.71.415.60.817.00.7
Non-Hispanic, Black17.
Hispanic, all races19.71.420.81.720.82.417.42.1
Family incomebNegative/poor22.01.423.11.822.
Near poor/low18.
Employment status, ages 18–64Employed16.80.620.21.515.40.916.90.7
Not employed19.70.918.91.420.41.419.71.4
Health insurance, ages 18–64Any private16.20.615.71.415.00.916.80.7
Public only26.61.524.
Health insurance, age 65 and overMedicare only17.11.617.92.314.92.518.82.7
Medicare and private17.21.421.
Medicare and other public21.52.821.
Residence locationcMetropolitan17.70.619.
  Large central metro17.20.919.61.615.51.417.21.1
  Large fringe metro18.
  Medium metro19.51.420.82.320.51.618.51.8
  Small metro13.31.518.43.414.72.310.91.7
Language spoken most often at homeEnglish17.30.519.
Perceived health statusExcellent/very good/good16.30.518.
Activity limitations,c age 18 and overBasic activities22.
Complex activities26.01.425.12.324.
Neither basic nor complex activities16.10.518.

a People age 18 and over. Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

b Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

c For more information, see the MEPS entry in Appendix A, Data Sources.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.


Current as of March 2010
Internet Citation: Table 16_4_6-1d: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD.


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