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Table 16_4_6-2d

2010 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 16_4_6.2d
People with difficulty contacting their usual source of care during regular business hours over the telephone about a health problem, by education,a United States, 2007
  TotalLess than high schoolHigh school graduateAt least some college
Population groupPercentSEPercentSEPercentSEPercentSE
Total 16.40.518.20.914.50.717.00.6
65 and over16.
RaceWhite, single race16.30.517.
Black, single race15.
Asian, single race17.42.3DSUDSU19.
Multiple races23.03.5DSUDSUDSUDSU16.74.0
EthnicityNon-Hispanic, all races16.30.517.
  Non-Hispanic, White16.20.616.
  Non-Hispanic, Black15.
Hispanic, all races17.
Family incomebNegative/poor18.
Near poor/low16.
Employment status, ages 18-64Employed16.20.617.91.414.30.916.80.7
Not employed17.
Health insurance, ages 0-64Any private15.80.615.51.514.30.916.50.7
Public only20.31.322.
Health insurance, age 65 and overMedicare only13.51.514.82.411.
Medicare and private17.61.418.32.814.
Medicare and other public18.82.418.02.8DSUDSUDSUDSU
Location of residencecMetropolitan16.80.619.
  Large central metro16.
  Large fringe metro16.40.915.
  Medium metro17.
  Small metro17.
Language spoken most often at homeEnglish16.20.517.
Perceived health statusExcellent/very good/good15.40.516.
Activity limitationscBasic activities21.
Complex activities22.81.423.
Neither basic nor complex activities15.50.517.
U.S. bornYes16.10.517.

a Persons age 18 and over. Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

b Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

c For more information, see the MEPS entry in Appendix B: Detailed Methods.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.


Page last reviewed October 2014
Internet Citation: Table 16_4_6-2d: 2010 National Healthcare Quality and Disparities Reports. October 2014. Agency for Healthcare Research and Quality, Rockville, MD.


The information on this page is archived and provided for reference purposes only.


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