Your browser doesn't support JavaScript. Please upgrade to a modern browser or enable JavaScript in your existing browser.
Skip Navigation U.S. Department of Health and Human Services
Agency for Healthcare Research Quality
Archive print banner

This information is for reference purposes only. It was current when produced and may now be outdated. Archive material is no longer maintained, and some links may not work. Persons with disabilities having difficulty accessing this information should contact us at: Let us know the nature of the problem, the Web address of what you want, and your contact information.

Please go to for current information.

Rocky Mountain Regional Health Emergency Assistance Line and Triage Hub (HEALTH) Model

Contact Center Assessment Tool Set

This tool set will calculate the amount of your constituent population that may try to reach your public health agency during a bioterrorism or emergency event. The tool set allows for minimal input, as well as fine-tuning input that will make the calculations more applicable based on the specifics of your agency, especially your current operational and technological infrastructure and your capability to field public inquiries.

Enter the population of your region:

Copyright Constraints

Prepared by the Rocky Mountain Poison & Drug Center - Denver Health and Wood Associates Corporation, and Lester Bromley.

Funded under Contract No. 290-00-0014 AHRQ Task Order No. 6 from the U.S. Department of Health and Human Services ( AHRQ Version 1.0

Return to HEALTH Model


The information on this page is archived and provided for reference purposes only.


AHRQ Advancing Excellence in Health Care